The information safety legislation permits people to ask to view the data councils and different our bodies maintain about them.
Telford & Wrekin Council Audit and Governance Lead Supervisor Rob Montgomery advised councillors the authority acquired 143 such “topic entry requests” in 2020-21, in comparison with 96 and 85 within the previous two years.
The Audit Committee heard requests had been growing in complexity too, with replies typically operating to hundreds of paperwork every, however Mr Montgomery mentioned the Data Governance crew’s procedures had been as much as the duty and regularly bettering.
He mentioned requests underneath the 2000 Freedom of Data Act – which permits the general public to request basic info from public authorities – had dipped barely in 2020-21.
“We had 1,030 in comparison with 1,181 in 2019-20,” he mentioned.
“What has elevated dramatically are the variety of topic entry requests. These are requests the place folks contact the native authority and ask for copies of knowledge on themselves or their kids.
“That has elevated 49 per cent, an enormous improve on the earlier 12 months, with no explicit indicator as to why.
“Many of those requests do relate to kids’s companies, kids’s social companies, however then the proportion was the identical within the earlier 12 months, so I’ve completely no concept why there is a rise.”
The committee was discussing the annual Data Governance Report, which mentioned: “The complexity and variety of SARs have elevated considerably in 2020-21. One request alone included roughly 15,000 paperwork which needed to be learn and redacted.
“IG regularly overview their procedures for processing topic entry requests and really feel that these are streamlined and match for function. Nevertheless, additional opinions will happen to make sure processes enhance the place doable.”
The 2018 Knowledge Safety Act requires responses to topic entry requests to return inside one month, however this may be prolonged to a few if the request is advanced or the applicant has submitted a number of functions.
The report additionally famous that one “knowledge breach” was critical sufficient to be reported to the Data Commissioner’s Workplace throughout 2020-21.
“The ICO had been glad the breach was as a consequence of human error and no additional motion was required,” the report mentioned.
“They had been very pleased with how the breach was managed and contained,” Mr Montgomery added.
The report mentioned Data Governance help knowledge breach investigations throughout the council, and work with them to enhance knowledge processing and forestall future safety incidents.
“An information breach can cowl plenty of totally different incidents from a member or worker reporting a misplaced cell phone to private knowledge being communicated to an unauthorised and/or incorrect recipient,” it added.
The council made the identical variety of ICO self-reports in 2019-20.